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Learned a great deal
I learned a great deal from the questionnaire and report which leaves me feeling more confident about operating our Client Account securely in the future. Their feedback was extremely helpful, with clear action points. I will be using them again next year and I would recommend other agents to do the same.
As a landlord and managing agent for close on 25years now. I can honestly say that it is so very rare to deal with the most courteous, helpful, polite and lovely people from The letting partnership. It truly was a great pleasure to deal with them and would have absolutely no hesitation in recommending your services.
The whole process was very simple and swift
This was my 1st dip into the HealthCheck requirements and it was very straightforward. You need to be prepared before fully completing but the whole process was very simple and swift.
Rosie was extremely supportive
Rosie was extremely supportive, explaining what information was required and understood we still had our daily duties to carry out whilst completing the process.
Excellent service again this year!
This is the second year we have used The Lettings Partnership for the Propertymark Healthcheck. It is a great time saving compared to using an accountant as its all done electronically – not to mention the cost saving. The process is easy to follow and the checklist ensures you have all the required info to hand to complete the submission. Fast turn around and easy to deal with if there are any queries. Keep it up!
Excellent overall experience
Excellent overall experience in completing my first HealthCheck for Propertymark CMP approval. The staff I dealt with were efficient and answered my queries promptly. The HealthCheck was completed within 10 working days. No negative comments, would highly recommend and will 100% use in future.
Always a pleasure to deal with
Always a pleasure to deal with. Customer service is unlike any other.
Such an amazing team to help you through the Health Check. This is the third year completing the form and I could kick myself for not doing this even sooner. Not only have we saved money but have dealt with a smashing team. Do not be afraid to use this process, they handle everything very professionally and are all very approachable. I would like to thank you all especially Sue who has always listened and given good advise. Well done team!!
I will be back!
This was the second time we have used the HealthCheck service. I find the whole process straightforward and easy to follow. Great response time on my questions and queries. Thank you